Eden Motors Co Privacy Notice & Cookie Policy
Last Updated: November 30, 2024
At Eden Motors Co, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit edenmotorsco.com, make an enquiry, or purchase a vehicle from us.
By using our website and services, you agree to the practices described in this policy.
About Eden Motors Co
Eden Motors Co is an online automotive dealership specializing in the sale of quality new and pre-owned vehicles. Our mission is to provide customers with reliable vehicles, transparent service, and a seamless purchasing experience.
In this policy, the terms “Eden Motors Co”, “we”, “our”, and “us” refer to the operators of the website edenmotorsco.com and any associated services provided through the platform.
If you have any questions regarding this policy or the way your information is handled, you may contact us at:
Email: info@edenmotorsco.com
Information We Collect
When you interact with Eden Motors Co, we may collect certain information to help us provide our services effectively.
Personal Information
When you submit an enquiry, request information about a vehicle, or complete a purchase, we may collect:
Full name
Email address
Phone number
Billing or delivery address
Payment information when required for transactions
Communication preferences
Vehicle Related Information
When discussing, reserving, or purchasing a vehicle, we may also collect:
Vehicle model or product preferences
Vehicle identification numbers (VIN)
Registration numbers
Service history details
Mileage information
Vehicle purchase records
Website Usage Information
When you visit edenmotorsco.com, our systems may automatically collect certain information including:
IP address
Browser type and version
Device type and operating system
Referring website or traffic source
Pages viewed on our website
Date and time of your visit
User interaction with our website features
This information helps us improve the functionality, performance, and security of our website.
Communication Records
When you communicate with us through:
Email
Phone calls
Live chat
Website forms
Social media messaging
We may keep records of these communications to improve our services, respond to your requests, and provide customer support.
How We Use Your Information
The information we collect is used for several legitimate business purposes including:
Customer Service
To respond to enquiries, provide information about vehicles, and assist you throughout the purchasing process.
Processing Transactions
To process orders, vehicle reservations, payments, documentation, and delivery arrangements.
Website Improvement
To analyze how visitors use our website so we can improve performance, usability, and customer experience.
Marketing Communications
With your consent, we may send you information about:
New vehicles available
Special offers or promotions
Dealership announcements
Updates related to automotive services
These communications may be sent via:
Email
Phone
SMS messages
You may unsubscribe or change your marketing preferences at any time.
Legal and Compliance Requirements
We may process your information when necessary to:
Comply with legal obligations
Prevent fraud or unauthorized activity
Protect our business and customers
Respond to lawful requests from authorities
Sharing Your Information
Eden Motors Co respects your privacy and does not sell your personal information.
However, in order to provide certain services, we may share limited information with trusted third parties including:
Vehicle manufacturers or suppliers
Payment processing providers
Vehicle transportation companies
Warranty service providers
Website hosting or technical service providers
These partners only receive the information necessary to perform their services and are required to protect your data.
We may also disclose information if required by law or to protect the rights and safety of our business or customers.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.
Typical retention periods include:
Customer enquiries: up to 90 days after the last contact
Completed purchases and transactions: up to 7 years for record keeping and legal compliance
Customer support communications: up to 12 months
If you request that your personal data be removed and we are not legally required to retain it, we will securely delete it from our systems.
Photography and Promotional Media
Eden Motors Co may occasionally capture photographs or video content of vehicles, showroom activities, or promotional events.
This content may be used for:
Website marketing
Social media promotion
Advertising materials
Customer success stories
If you do not wish to appear in any promotional media, please notify a member of our team before the recording or photography takes place.
Cookies
Cookies are small data files stored on your device when you visit a website.
We use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.
Data Security
Eden Motors Co takes the protection of your personal information seriously.
We implement appropriate security measures including:
Secure servers
Data encryption where applicable
Restricted access to sensitive information
Website security monitoring
These measures are designed to prevent unauthorized access, disclosure, or misuse of your personal data.
Third-Party Links
Our website may contain links to external websites that are not operated by Eden Motors Co.
We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before submitting personal information.
Your Rights
You have several rights regarding your personal data.
These include the right to:
Request access to the information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data
Restrict the processing of your data
Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the email address below.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@edenmotorsco.com
We aim to respond to all privacy-related requests within a reasonable timeframe.
Policy Updates
Eden Motors Co may update this Privacy Notice from time to time to reflect changes in our services, technology, or legal requirements.
When updates are made, the “Last Updated” date at the top of this page will be revised.
We encourage visitors to review this policy periodically to stay informed about how we protect personal information.
Eden Motors Co — A Better World of Motoring
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